Service

I. Pre-Sales Service Quotation and Contract Preparation • Quick Response: Typically, a detailed quotation including key such as price, delivery time, and payment terms will be provided within 24 hours of receiving an inquiry. • Flexible Customization: Multiple cooperation models, as bulk purchase or long-term cooperation agreements, will be offered based on the customer's budget and schedule, and assistance in drafting formal contracts will be provided. II In-Sales Service 1. Order Tracking and Management • Dedicated Person in Charge: A project manager will be assigned to each order to promptly address any potential. • Progress Updates: Regular updates on production progress will be provided to ensure customers are always informed about the status of their orders. Any changes will be communicated, along with proposed solutions. 2. Quality Control • Strict Inspection: All products will undergo multiple stages of quality inspection before shipment, including accuracy of dimensions, treatment, and mechanical properties, to ensure the quality meets or exceeds standards. • Third-Party Certification: For specific industries or customer requirements, third-party product quality reports can be provided, enhancing customer trust. III. After-Sales Service 1. After-Sales Support 24/7 Customer Service Hotline: round-the-clock customer service hotline will be established so that customers can receive immediate technical support and answers to their questions at any time.